Why should I use SellYourgold.com.au?
Our team has worked very hard to create a simple, safe and fast system which has been design to connect the public straight to the refiner. By cutting the middle man, we are paying you significantly more than any gold buying kiosk, pawn shops, gold parties or other gold buyers. Note, you could take your valued items to any pawn shop or gold buying kiosk and find out the amount they are prepare to give you. Then compare the price per gram to our price advertised in our website.
Is the Refiner’s return kit free?
Yes, it’s absolutely free.
What identification do I need to send?
By law you must be over the age of 16 to sell your gold. We need from you:
How does the refiner’s kit work?
You need to complete and detach one of the panels of the brochure we sent you in the Refiner’s return Kit, after you complete it insert the page in the return envelope with your jewellery in the security bag, also include your suitable identification.
How do I send my items?
We offer two options to send your items:
Is my shipment insured?
YES! Different to our competitors, we insure your parcel for up to $200*.
Your peace of mind
is important to us. If you have large amounts of gold, please contact
us to arrange higher
insurance for your parcel. The most we can insured an individual
parcel is up to $5,000 (when using Australia Post) and $12,000 (when
using Australian Air Express)
Is it safe to send my gold?
Yes! Our team researched all the leading mail companies in Australia
and found Australian air Express and Australia Post are the safest
most reliable and have excellent tracking systems.
How are my items valued?
First, using the best technology available we test your items for
their gold content.
Second, we weight each item individually.
Third, we calculate the value of your item(s) using the New York’s
Gold Spot Price.
How do I get paid?
PayPal* It is the fastest way to get paid, if you tick the PayPal box write
your email address or username for us to find your account, we will make the deposit
straight away after your material has being appraised and we have your approval.
One of our main priorities is to make our customers happy (good word of mouth advertising). If for any reason you are not 100% satisfied, we are more than happy for you to reverse the transaction (you must contact us within seven days of the transaction) and we will post back your goods all at our expense.
What can I sell?
You can sell any type of jewellery, contains gold and platinum, it can be in the form of scrap metal (damaged) new or used we buy it all for refining. You can also sell gold coins and gold nuggets. We also buy Gold, Silver and Platinum bullion.
What can’t I sell?
Non-precious metals, plastic, pearls, gold plated items, silver, copper or wax filled items, semi- precious stones and silver jewellery. Sell Your Gold will NOT buy stolen items. The Starlux SIPL has been voted as the worlds number one.
Is my jewellery gold, platinum or silver?
Almost all jewellery has a stamp mark and you can identify the type of
metal by these stamps:
Do you pay for Diamonds or gem stones?
We do pay wholesale price for all diamonds received and will gladly accept them. However, we do not pay for any other type of gem stones. You are welcome to remove any stones before sending your items. Or we can remove them for you and send them back to you at our expense as part of our service.
Do I get retail value for my jewellery?
Retail stores mark up jewellery between 3 to 10 times their gold value, we pay only for the gold content of your jewellery. However a high amount of our customers that sold jewellery that was 10 or more years old received more than what they paid for it.
What if I have a valuation?
Valuations are done for insurance purposes, a valuer will appraise your jewellery based on “retail replacement value.” In other words, what will it cost to replace your jewellery if it is lost or stolen? The equation the use is: Gold content + Labor + Retail mar up. Therefore, valuations should not be used to determine its gold value, only its retail value.